Privacy Policy


Commutr Privacy Policy

This page sets out the Commutr policy with regard to the privacy of the users of the www.getcommutr.com website as well as the Commutr apps. By visiting this website or by using the apps, you are agreeing to the terms of this privacy statement. If you are not happy with the terms of this privacy statement and do not wish your information to be recorded, you may wish to leave this site.

Commutr respects the rights of its users and, except for the following list, does not collect personal information through the www.getcommutr.com website:

  • Statistical information gathered automatically when you visit the website
  • Information provided voluntarily in searching or seeking a Commutr match
  • When registering on our site, as appropriate, you will be asked to enter your name, e-mail address, gender and the place you are living in. You may optionally provide your phone number for use when requesting or approving a trip request.
  • Location information, as necessary to facilitate successful trip matching between riders and drivers
  • Occasionally, we may conduct surveys to understand better the needs of our members in order to improve our features. We sometimes share the aggregated information in these surveys with partner organizations on an anonymized basis. We never share any information about a specific Member with any third party without that Member’s express consent.
  • Occasionally, we may conduct surveys to understand better the needs of our members in order to improve our features. We sometimes share the aggregated information in these surveys with partner organizations on an anonymized basis. We never share any information about a specific Member with any third party without that Member’s express consent.

Use of data

We use your email information to provide journey matching features. At a Member’s request we will send out emails or in app notifications notifying the Member of a request to ride share or replies to their ride sharing requests. We also provide the option for the Member to allow other Members to respond to postings directly via their email. We may also send you email notifications of specific changes to the Website and/or Facilities.

For general web browsing, certain information is recorded in the website log files, which may include:

  • The top level domain name from which you access the internet
  • The IP address of the computer from which you access the website
  • The date and time each computer accesses the website
  • The pages accessed and the documents downloaded by each computer
  • The type and version of the browsers being used to access the website
  • The addresses of any third party webpages which refer visitors to our website
  • Keywords used in search engines and directories to find our website
  • Keywords and phrases used to search our website
  • This information is used for statistical purposes only – including:
    • to find out how many people are visiting the website
    • to find out how many people are visiting the website
    • to identify what pages are accessed most frequently
    • to help us improve the information we are supplying to our users
    • to make our site more user friendly
    • An archive of these website log files and associated analysis and reports are retained indefinitely by Commutr as a way of measuring patterns of website traffic over the years and in order to facilitate future planning.

Google Analytics, Mixpanel

This website uses Google Analytics, Mixpanel (hereafter: analytics service providers) web analytics services provided by Google, Inc. (‘Google’), Mixpanel respectively. Analytics service providers use ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information included in the cookie about your use of the website (including your IP address) will be transmitted to and stored by these services on servers in the United States. Analytics service providers use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Analytics service providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. Analytics service providers will not associate your IP address with any other data held by them. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by analytics service providers in the manner and for the purposes set out above.

Storage of personal information

Personal information submitted is kept on a server belonging to and administered by Commutr or an agent of Commutr which provides website hosting services and/or the email alert software. This agent of Commutr is compliant with the applicable data protection regulations and has provided written confirmation to Commutr that they will comply with the relevant data protection obligations by keeping information secure and not using it for any purpose other than for which it was provided. For backup purposes, copies of personal information, in-app messages and subscriber lists are stored on secure servers to which agents of Commutr have remote access for the purposes of providing website development, maintenance or hosting services.

Disclosure of personal information

If a member joins a group their name, gender and trip details are available to that group. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Security of your personal information

Due to the nature of the internet we cannot guarantee the security of any information whilst it is being transmitted to us via the internet. However, we take our security responsibilities very seriously and take all reasonable steps (both technical and organizational) to protect your personal details once they have been received by Commutr. Staff who have access to personal information gathered from the websites are made aware of Data Protection responsibilities. Names of the Commutr staff members who have access to this information are available on request.

Your right of access to personal information

You may inform us of any changes in your personal data and in accordance with our obligations under the Data Protection Acts 1998 and 2003 we will update or delete your personal data accordingly.

Privacy statements on third party websites

Where the Commutr website provides links to third party websites, these links are provided for information purposes only and Commutr is not responsible for the content, copyright or privacy policies of these websites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacts

Should you have any concerns about your privacy or any of the issues covered in this statement, please contact info@getcommutr.com

This document was last updated December 2014

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